Question 1

What is a residential proxy?

Accepted Answer

A residential proxy is an IP address assigned by an Internet Service Provider (ISP) to a real home user. Traffic routed through residential proxies appears to come from ordinary internet users, making them highly trusted and far less likely to be blocked compared to datacenter IPs.

Question 2

What is the difference between residential proxies and datacenter proxies?

Accepted Answer

Residential proxies use IPs from real home ISP networks, offering high anonymity and trust at a higher cost per GB. Datacenter proxies use IPs from cloud servers — faster and cheaper but more easily detected by anti-bot systems. Choose residential proxies for high-risk tasks like social media and e-commerce; datacenter proxies for high-volume, low-risk data collection.

Question 3

What protocols does JIBAO Proxy support?

Accepted Answer

JIBAO Proxy supports HTTP, HTTPS, and SOCKS5 protocols. SOCKS5 is recommended for applications that require lower latency or UDP support. All proxy types are compatible with standard proxy settings in browsers, scrapers, and automation tools.

Question 4

Is there a free trial available?

Accepted Answer

All new users receive a $5 bonus balance upon registration, which can be used to test Dynamic Residential Proxies at no cost. This allows you to evaluate IP quality, speed, and success rates before committing to a paid plan.

Question 5

How does IP rotation work?

Accepted Answer

For dynamic proxies, a new IP address is assigned with each connection request by default. You can also configure session persistence to maintain the same IP for a set duration (1 to 30 minutes) for tasks that require session continuity, such as form submissions or multi-step workflows.

Question 6

How long does it take for a recharge to be credited?

Accepted Answer

Most payments are credited instantly or within a few minutes. In rare cases, delays may occur due to network issues or blockchain confirmation times. If your balance has not been credited after an extended period, contact our support team via Telegram @jibaoproxy with your payment screenshot or transaction receipt.

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