FAQ - Jibao Proxy

How long does it take for a recharge to be credited? What should I do if it hasn’t arrived?: Most payments are credited instantly or within a few minutes. In rare cases, delays may occur due to network issues or blockchain confirmation times. If your balance has not been credited for an extended period, please contact our support team via Telegram @jibaoproxy and provide your payment screenshot or transaction receipt. We will assist you as soon as possible.
Does my account balance have an expiration date?: No. Your account balance never expires and remains valid indefinitely. Charges are deducted only when proxy services are actively used. Detailed billing rules for each proxy product are available on our website.
What products can the $10 new user bonus be used for?: All new users receive a $10 bonus balance upon registration. This bonus can be used to experience Residential Dynamic Proxy IPs. The bonus is non-withdrawable and can only be used for service consumption.
I’m new to proxy services. Which proxy IP should I choose?: If you are using proxy services for the first time, we recommend starting with Residential Dynamic Proxies, which offer a balanced combination of stability, anonymity, and high success rates, making them suitable for most use cases.

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